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Frequently Asked Questions

Find clear answers about building your online presence, selling products, marketing your business, and using Sellxora.

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Ecommerce

Does Sellxora Ecommerce support pay on delivery?

Yes, where pay-on-delivery is enabled for the store. Treat pay-on-delivery orders as orders awaiting the real collection and delivery outcome rather than as already-settled online payments, and keep their order status aligned with what actually happened.
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Account, Billing and Teams

Can free-plan users buy Sellxora AI credits?

No under the current AI entitlement policy. AI credit purchasing is reserved for eligible premium users. A premium product may include an AI allowance according to its plan, and eligible users can purchase additional credits when top-up is available.
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